FAQ
Frequently Asked Questions
Find answers to our most frequently asked questions below. If you can't find what you're looking for please feel free to contact us and we'll get back within 24 hours.
General Questions
What products do you offer?
Hospytek specializes in a wide range of high-quality medical, surgical, and laboratory equipment. We offer over 15,000 items from renowned brands, ensuring healthcare professionals have access to reliable, state-of-the-art tools for various medical and laboratory needs.
How do I place an order?
Ordering from Hospytek is simple! Just browse our product categories, select the items you need, and add them to your cart. When you’re ready, go to your cart and proceed to checkout. You’ll receive an order confirmation with further instructions.
Do you offer bulk purchasing or discounts for institutions?
Yes, we offer special pricing and discounts for hospitals, clinics, and other medical institutions that require bulk orders. Please contact our sales team to discuss your requirements and receive a customized quote.
Can I request a product that is not listed on your website?
Yes, if you’re looking for a specific product not currently listed, please contact us! We may be able to source it for you or provide similar alternatives based on your requirements.
Returns and Warranty
What is your return policy?
We accept returns on most items within 7–14 days of delivery, provided they are in original condition. Please contact our customer support team for guidance on initiating a return and further instructions.
Do you provide warranties for your products?
Yes, we offer warranties on a majority of our products. Warranty terms may vary depending on the brand and type of equipment, so please check the specific product page or reach out to our team for details.
Customer Support
How can I contact customer support?
Our customer support team is here to help! You can reach us via phone at 9805259651 or by email at hospytek@gmail.com. Our support hours are Monday–Saturday, 10 AM to 6 PM IST.
Do you offer installation or support services?
Yes, for certain products, we offer installation support and technical assistance. Contact our team to learn more about installation services for specific equipment.
Additional Information
Are your products compliant with regulatory standards?
Absolutely. All our products meet industry standards and regulatory guidelines to ensure the highest levels of safety, quality, and reliability.